PRIVACY POLICY

This Privacy Policy describes how Zoicy (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

For the purposes of this Privacy Policy, “Personal Information” means any information that can identify an individual directly or indirectly.

Device Information

Examples of Personal Information collected include web browser type, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Purpose of collection: to load the Site accurately, improve performance, and analyze usage to optimize our services.

Source of collection: collected automatically through cookies, log files, pixels, or similar technologies.

Order Information

Examples of Personal Information collected include name, billing address, shipping address, payment information (processed securely by third-party payment providers), email address, and phone number.

Purpose of collection: to process transactions, arrange delivery, provide order confirmations, communicate with you, screen orders for potential fraud, and provide product or service-related information.

Source of collection: collected directly from you.

Customer Support Information

Purpose of collection: to respond to inquiries and provide customer support.

Source of collection: collected directly from you.

Sharing Personal Information

We may share your Personal Information with trusted third-party service providers to operate our website and deliver services, including payment processing, logistics, and website analytics.

We may also disclose Personal Information where required to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our legal rights.

Behavioural Advertising

We may use information related to your interaction with the Site for marketing analysis or promotional activities to improve the relevance of our content and services. Such information may be collected through cookies or similar technologies.

Using Personal Information

We use your Personal Information to provide and operate our services, process payments, fulfill orders, communicate with you, and improve our products and website.

Retention

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

Cookies are small data files stored on your device when you visit the Site. We use cookies to enable essential site functionality, remember user preferences, analyze website performance, and support site operations.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices when such signals are detected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

huangrunying@pipaw.net